TSGW6121
CNC FIELD SERVICE TECHNICIAN
Manufacturing
$20.00 to $25.00 hourly
Wichita Kansas
Education Requirements: High School Diploma
Job Description:
The role is responsible for installation, customer training, trouble shooting and repair of the company’s CNC plasma, waterjet, and oxyfuel cutting machines.
- Ability to install and troubleshoot all components of the company’s complex 3and 5- axis cutting machines including, but not limited to, chassis, frames, rails, bridge, tool carriages, mechanized motion systems, and other integrated components.
- Ability to independently install, update, train and troubleshoot machine controls, nesting software, soft process logic control, electrical drives, and HMI software.
- Train customer’s machine operators on machine use and general maintenance procedures.
- Provide service and support to company’s customers.
- Provide feedback to engineering and operation teams on error modes identified in during service calls with customers.
- Provide proactive maintenance advice to customers to enhance machine reliability.
- Assist customers with troubleshooting and problem solving related to mechanical components and support systems of the company’s cutting machines via phone.
Job Requirements:
- 3+ years of automation experience.
- Experience with plasma machining and troubleshooting and repair of plasma cutting machines.
- Experience in servicing mechanized systems which utilize PLC or similar control software desired.
- Experience providing on-site and phone support desired.
- Strong mechanical aptitude.
- Understanding of electrical circuitry, drives, motors, and automation controls.
- Proven ability to communicate complex concepts independently and effectively to customers or other team members.
- Excellent customer interface skills
To apply for this position forward your resume with contact informaiton to: resumes@tsgstaff.com
