TSGW6215

SERVICE COORDINATOR

Manufacturing

$15.00 - $16.00 per hour

Wichita, KS

Wichita, KS

Education Requirements: High School Diploma

Job Description:


• A service coordinator recruits and trains customer service employees, manages the employee schedule, oversees daily employee interactions with customers, handles any complaints or questions, and reports to the store or company manager as necessary.

• Acts as liaison between clients and company.
• Answers client and customer questions.
• Addresses and resolves any issues and complaints.
• Reports problems and unresolved issues to manager.
• Writes up reports of client and customer activity or complaints.
• Devises ways to improve customer service and client relationships.
• Assists customers in a retail setting.
• Promotes company products and services.

Job Requirements:


• Demonstrates excellent interpersonal skills.
• Possesses detailed knowledge of company goals, products, and services.
• Exhibits strong organizational skills.
• Exhibits ability to think creatively and analytically.
• Demonstrates strong leadership skills.
• Is capable of conducting independent research.
• Maintains professional but friendly and outgoing demeanor.
• Demonstrates strong problem solving skills.
• Possesses strong persuasive skills.

To apply for this position forward your resume with contact information to: resumes@tsgstaff.com

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